Tailored Automation & Productivity Solutions for UK Small Businesses
What We Do
We help you reclaim hours each week by creating solutions to the processes that drain your time. Our core services include:
Why Bespoke Matters
Off-the-shelf apps often leave gaps or force you into awkward workarounds. We start by understanding your unique workflow, then craft a solution that:• Maps precisely to how you work today
• Eliminates the fiddly manual steps
• Fits into your current workflow without disruption
Case Studies
Real examples of the workflow improvements we’ve delivered across different industries.
Serving Cake
MAG Extrusions
Smart Autobody
We build custom workflow solutions that slot seamlessly into your existing tools. No one-size-fits-all packages, just solutions made around your needs.
How It Works
Discovery Call (30 mins)
We map out your current process and pinpoint area where we could save time.Custom Proposal
A clear plan: what we’ll build, how long it takes, and what it costs.Build & Review
We configure your solution, test end-to-end, then walk you through a live demo.Launch & Support
Go live with your new solution and get training or tweaks as needed.
Ready to Reclaim Your Time?
Who It's For
We specialise in helping UK small businesses. From local shops and clinics to family‑run workshops and studios. We know you’re not an IT department, so we use plain English, not tech jargon that you need a glossary to decode.
No generic packages, just a quick chat to uncover your biggest bottleneck and a tailored plan to fix it.
Book a call
From Spreadsheets to a Branded Portal in One Month
How we helped a wire extrusion business cut errors, save time, and streamline operations with a tailored order & production system.
The Challenge
A small engineering business specialising in wire extrusion was managing operations across three separate Excel documents. This approach created ongoing challenges:❌ Missed paperwork leading to delays and confusion❌ Long processing times due to manual data entry❌ Inconsistent invoicing that risked errors and inefficienciesThe business needed a more reliable, centralised system to handle orders, production, and customer documentation.
The Impact
✅ Huge time savings compared to manual Excel processes
✅ Fewer errors, with paperwork and invoicing now consistent and reliable
✅ More professional communication, with branded delivery notes and invoices
✅ Streamlined operations, freeing staff from repetitive admin tasks
The Solution
After gathering requirements from the team, we developed an internal portal tailored to their daily operations.📦 Order management: a single place to log and track every customer order🗓 Daily production schedule: clear visibility of what needed to be produced and when📑 Automated paperwork: invoices and delivery notes generated directly from each orderThe system was built, tested, and rolled out in just one month.
Squarespace Integration With Custom Portal
From inbox chaos → to a structured, branded order portal with automated reminders
The Challenge
A local cake business, run by a single owner, relied on a simple Squarespace form that sent customer enquiries directly to their inbox. Managing everything through email and Trello created multiple challenges:❌ No clear way to assign enquiries to specific email addresses/customers❌ Risk of enquiries getting lost in the inbox❌ Difficult to track and manage orders across different tools
The Impact
✅ No more missed or lost enquiries✅ Orders tracked in one simple, structured place✅ Professional, branded emails improve customer experience✅ Automated reminders help the owner stay on top of deadlines
The Solution
We designed and built a custom portal connected directly to the Squarespace form, providing a central hub for managing all enquiries and orders.📥 Enquiries from the website form now flow directly into the portal📊 Orders can be managed in a Kanban-style board, giving full visibility📧 Automated branded email responses are sent instantly when a form is submitted⏰ Automated reminders keep the business owner on track for upcoming orders
Privacy Policy
Nulvo (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you interact with us.1. Who We Are
Nulvo provides process improvement and automation services using third-party platforms such as Airtable, Make.com, and Softr. For most projects we act as a data processor, managing systems on behalf of our clients. Our clients remain the data controllers.2. What Data We Collect
We may collect and process the following personal data:
Contact details (name, email address, phone number, company)
Business information you provide during enquiries or contracts
Limited access to customer data that clients instruct us to manage within their systems (e.g. CRM entries, order data)
We do not collect special category data (such as health or biometric data) unless explicitly instructed by a client.3. How We Use Your Data
We process personal data only to:
Provide and manage our services
Communicate with clients and respond to enquiries
Assist clients in managing their own customer data through supported platforms
Comply with legal obligations (e.g. accounting, record keeping)
We will never sell or use your data for unrelated marketing.4. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
Contract: processing necessary to deliver services to you
Legitimate interests: e.g. improving services, responding to enquiries
Legal obligations: where retention or disclosure is required by law5. Sharing of Data
We may share data with:
Sub-processors for service delivery
Professional advisers (accountants, legal advisers)
Regulators or authorities where legally required
We ensure all sub-processors provide GDPR-compliant protections.6. International Transfers
Some of our sub-processors may store data outside the UK (e.g. the US). Where this occurs, safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections are in place.7. Data Retention
Client project data: retained only as long as necessary to provide services, then securely deleted or returned.
Business records: retained for up to 7 years for legal/accounting purposes.8. Your Rights
You have rights under UK GDPR, including:
Access to your personal data
Correction of inaccurate data
Deletion (“right to be forgotten”)
Restriction of processing
Objection to processing
Data portability
Withdrawal of consent (where consent is used)
To exercise any rights, contact us at [email protected].9. Security
We take appropriate technical and organisational measures to protect personal data, including:
Secure access controls
Use of encrypted platforms where available
Limiting access to authorised staff only10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website with an updated date.11. Contact Us
If you have any questions about this policy or how we handle your data, please contact us at:
📧 [email protected]
If you are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk.
Smarter Processes. Less Work. More Impact.
We design custom portals, automations, and tailored solutions to help your business run smoothly.
Process Automation
• Automated Invoicing & Finance Flows: Generate and send invoices automatically, track payments, and cut down on admin time.• Email & Communication Automation: Triggered updates to customers and teams at the right moment, without manual effort.• Approval Workflows: Ensure sign-offs and handovers happen automatically, reducing delays.
AI Solutions
• AI-Powered Chatbots: Build custom assistants that answer questions, guide customers, or support staff - trained on your information.
• AI Agents & Automations: Smart agents that can take actions across systems (e.g., update records, send reminders, generate documents).
Custom Systems
• Internal & Client Portals: Branded portals for staff or customers to log in, track progress, and access resources.• Task & Project Tracking: Simple but powerful systems to manage projects and tasks across your team.• Scheduling & Resource Planning: Custom calendars and production schedules with print-ready outputs.• Dashboards & Reporting: Pull data into central dashboards for real-time insights and decision-making.
Consultancy & Process Analysis
• Process Mapping & Analysis: Review and document how your current processes work.
• Efficiency Spotting: Identify bottlenecks, duplication, and wasted effort.
• Optimisation Roadmaps: Provide a clear plan for automation and improvement, tailored to your business.
